- Distance Education
- What Is Distance Ed
- Is It For Me?
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- Support For Students
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- Staff And Contacts
- Wells Fargo Partnership East
WCC Distance Education Helpdesk 919-739-7023 or 919-739-7029 firstname.lastname@example.org
Fall and Spring Hours: Mon-Thu 7:45 AM- 5:30 PM Fri 8 AM-1 PM
Summer: Mon-Thu 7 AM-6 PM
Technical Issues with Moodle
Make sure you have the latest version of your web browser
The Web and the tools used to publish on it are changing every day. If you are using an older version of a browser that cannot handle advanced features of HTML, then some portions of a Moodle course may not work for you.
Moodle recommends using the latest version of Internet Explorer or Firefox. Moodle does not recommend using Chrome, Opera or Safari at this time.
Firefox download page: http://www.firefox.com
Internet Explorer download page: http://www.microsoft.com/windows/internet-explorer/
Note to Mac users: Make sure you are using the latest version of Firefox..
Plug-ins & Viewers
Browsers also use plug-ins and other helper applications to help them display Web documents. If you encounter an element (such as video or animation) that requires one of these helpers, you may see a message that your browser isn't equipped for that content type. Viewers are required to display certain files formats, such as a PowerPoint slide show. These are common plug-ins, players, and viewers that are used on the Web in general, and that may also be used in this course. We recommend that you download all of them. These are all free downloads.
Other Utilities & Programs
WinZip - www.winzip.com (this is a shareware 30 day evaluation) is used to compress and decompress zip files.