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Core Requirements: 2.1 - 2.2 - 2.3 - 2.4 - 2.5 - 2.6 - 2.7.1 - 2.7.2 - 2.7.3 - 2.7.4 - 2.8 - 2.9
2.10 - 2.11
Core Requirement 2.9: Learning Resources and Services

The institution, through ownership or formal arrangements or agreements, provides and supports student and faculty access and user privileges to adequate library collections as well as to other learning and information resources consistent with the degrees offered. These collections and resources are sufficient to support all educational, research, and public service programs.

Judgment of Compliance: The College certifies COMPLIANCE.

Narrative:

Wayne Community College (WCC) provides and supports students, faculty, staff and community patrons access and patron privileges to adequate library collections as well as to other learning and information resources.

Access and Patron Privileges

The Wayne Community College Library provides access to its collections at hours designed to allow patrons the maximum use of library resources. Currently, the library is open 51 ¼ hours per week. Based upon 2003-2004 library patron attendance data, hours of operation (Link requires internet connection.) were decreased 10 hours per week in order to utilize staff resources more effectively. Limited use of the library occurs during the evenings and on Saturdays; therefore, evening hours two nights a week and Saturday hours were eliminated. At the new faculty orientation sessions, faculty members are informed of the hours of operation and are all informed that, if they need the library open at additional times, to notify the Head Librarian in order for needs to be met. Hours of operation can be found on the WCC Library website, in the yearly WCC General Catalog, in the yearly Student Handbook, and on bookmarks distributed to library patrons. Bibliographic instruction has always been provided at times convenient for instructors, both during and outside normal operational hours.

To improve access to collections and other information resources, the library staff has developed and implemented the WCC Library website (Link requires internet connection.). This remote access is especially important for those enrolled in distance education classes. The website allows anyone with access to the world-wide web to locate detailed information about library operations and services, to use many of the librarys resources, and to initiate some of the librarys services. These services include asking a reference question, requesting an interlibrary loan, making a suggestion regarding any aspect of the library, making a tour reservation, and searching the library catalogs of 44 community college libraries. The library at Wayne Community College is a member of this catalog consortium, Community College Libraries in North Carolina (CCLINC), which utilizes the SIRSI software system. In addition, the library participates in the North Carolina Libraries for Virtual Education (NC LIVE), a gateway to the combined electronic resources of libraries in the state of North Carolina . NC LIVE can be accessed from within the WCC library or from home.

Wayne Community College Library provides full services to all WCC students. No distinction is made between students in traditional courses and those in distance education courses. All faculty members and students, including those enrolled in distance education courses, have access to the library by e-mail, fax, telephone, and US mail. Books can be mailed to patrons, and remote access databases provide an array of library materials online. NC LIVE provides online access to a number of databases, some of which provide full-text copies of journal, magazine, and newspaper articles. Encyclopedias and other reference materials are also available. The library supports distance education students by providing online access to NC LIVE, the CCLINC catalog, and a collection of research and reference links on the library website (Link requires internet connection.). Interlibrary loan, telephone and e-mail reference information, and the reserve collection of videocassettes for telecourses are also available to distance education students. Additionally, the library has fourteen Internet stations available for student access to online courses and other web-based services such as the Campus Cruiser / WebAdvisor. The Campus Cruiser / WebAdvisor is the college portal platform for managing, tracking, and sharing information electronically. It also provides WCC students free, secure email access. Through WebAdvisor, students and employees have web-based secure and current access to all their academic history, including financial aid information, courses searches, class schedules, grades, transcripts, and the ability for web-based registration. In addition, students and faculty may apply online for a library card or a remote access password for NC LIVE, electronically evaluate the Library Support for Distance Education (Link requires internet connection.), make suggestions for improving services, and suggest titles to be added to the library collection.

The college currently offers courses at off-campus facilities including Seymour Johnson Air Force Base and the Goldsboro Airport , where the Aviation Technologies curriculum is housed. Students can use the librarys services at the main campus or through its online services. WCC students also have in-house use of the library at Seymour Johnson Air Force Base.

Collections

As is evident from a visit to the library facility or its website, the Wayne Community College Library provides patrons an extensive collection of resources, either owned by the college or available through formal agreements. The book collection offers a variety of materials to meet the needs of library patrons: general (circulating), reference (non-circulating), ready-reference, genealogy, oversized, juvenile, reserves, maps, and globes. The audiovisual collection includes videotapes, DVDs, and microforms. Books and audiovisual materials may be checked out for long-term use by departments and/or individual instructors. Current serials are displayed in alphabetical order in a library reading area. Back issues are retained up to two years. Newspapers are retained for up to one month. A periodicals list is available in the library and online.

Library personnel select and acquire print and non-print materials to serve the educational and library research needs of students, faculty, and staff. Books and other materials are selected from reviews in professional journals, electronic resources, other authoritative sources, and professional judgment. Librarians encourage faculty, staff, and student participation in the selection process as detailed in the Collection Development Policy. The library gives priority to faculty requests for materials. Other factors used to determine priorities for acquiring materials and establishing services are multiple interlibrary loan requests for the same item; reference questions from faculty, staff, students, and non-college patrons; and the constant feedback from the suggestion box in the library. The WCC library strives to meet the needs of the students in all WCC curriculums. For example, with the advent of a Hazardous Materials curriculum in 2005-2006, the library has already begun to further develop the collection in this area.

Resources are organized and cataloged according to the Library of Congress Classification System on the SIRSI public access catalog, which can also be accessed through the library website. The library staff is responsible for acquiring, receiving, claiming, processing, cataloging, shelving, and discarding all materials.

The library at Wayne Community College uses benchmark comparisons with peer colleges as a measure of standards for adequacy. The WCC library collection compares favorably with the collections of five sister institutions of similar size in the North Carolina Community College System. In the collection span of the six libraries from 26,106 to 79,828 books, the WCC library ranks fourth with holdings of 45,077. WCC librarys microform collection ranks at the top, with 55,244 microforms covering areas such as aviation mechanics, nursing, periodicals, and genealogy (2003 North Carolina Higher Education Data [NCHED]).

Since adequate library and learning resources are vital for instruction and learning, the WCC Library continuously supports the development and availability of sufficient knowledge-based resources. An ongoing Spring 2005 Library Survey located on the librarys webpage has currently received 53 faculty and staff responses to two questions regarding adequacy. The question on whether the library has adequate reference and support materials for research was answered by 87% (46 of 53) who agreed or strongly agreed. A second question "The Library book collection is useful and up-to-date" received the rating of 81% (43 out of 53) of staff and faculty agreeing or strongly agreeing with this statement (Spring 2005 Library Survey Results).

Cooperative Library Agreements

Community College Libraries in North Carolina (CCLINC) is a consortium of 44 libraries sharing an online library system (SIRSI Unicorn) with over one million cataloged books and learning resources. CCLINC is the third largest cooperative library collection of publicly funded institutions of higher education in North Carolina . This union catalog facilitates interlibrary loan and provides patrons access to a broader array of resources. Students, faculty, staff, and administrators in the consortium may request items online. Interlibrary loan items are delivered to the home library of patrons. During 2003-2004, the WCC library borrowed 114 items from other CCLINC libraries and loaned 229 items to them. In addition to CCLINC, the library participates in the OCLC Interlibrary Loan System. During 2003-2004, WCC borrowed 21 items and loaned 139 via the OCLC System.

NC LIVE

The WCC library is a member of North Carolina Libraries for Virtual Education (NC LIVE) that is a gateway to the combined electronic resources of libraries in the state of North Carolina.

It enables online access to complete articles from more than 9,000 newspapers, journals, magazines, and encyclopedias, indexing to 20,000 periodical titles, and the full text of over 22,000 electronic books. Patrons can access NC LIVE from home or from the 14 Internet workstations located within in the WCC library.

NC LIVE is coordinated by the State Library of North Carolina with four communities of interest: community college libraries, public libraries, libraries in the University of North Carolina System, and libraries in the North Carolina Association of Independent Colleges and Universities. The NC LIVE Steering and Advisory committees have equal representation from all communities of interest. These committees determine general governance, the selection and purchase of resources, web site organization and design, publicity efforts, training topics and initiatives, and technical infrastructure. The state legislature and the citizens of North Carolina provide fiscal support for NC LIVE. Support for some of the independent college and university libraries has been received from private foundations to include The Duke Endowment and The Cannon Foundation.

CCCLA Reciprocal Lending

The Council of Community College Library Administrators (CCCLA) sponsors a reciprocal lending service for participating community college libraries in North Carolina. Students, faculty, staff, and administrators may borrow items directly from participating libraries. The lending library establishes identification requirements, loan periods, and overdue policies. The Secretary of CCCLA maintains a list of participating libraries and the reciprocal lending document. WCC is a participating library.

WIN

A reciprocal agreement with Mount Olive College gives WCC students access to that four-year college in Wayne County. Wayne Information Network (WIN) is a local countywide organization involving the libraries at both colleges, the public library, the library at Seymour Johnson Air Force Base, two hospital libraries, the local public school libraries, and two private school libraries. The WIN agreement encourages resource sharing of member library materials to the patrons of other member libraries. The sharing is handled through Interlibrary Loan, extended patron privileges, and the faxing of journal articles.

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